Two WANSync Servers licenses are installed on the master server cluster at the Leumi call center. The cluster is replicated to a WANSync Server replica over the call center's LAN. The replica, which performs off-line processing of queries and report generation during the day, regularly goes down at 1:00am, allowing replication of the entire 100 Gigabyte data set to begin. Replication lasts a mere 4 hours, ensuring that the fully synchronized replica is ready to go by 5:00am each morning.
Bank Leumi established itself as a leading financial group and one of the largest banks in the world nearly a century ago. Bank Leumi has an international network of 300 branches, subsidiaries and offices, the bank places great emphasis on its customers and their ability to access services efficiently. It has established a 24/7 call center, the core of which is a world-leading IBM DB2-based CRM solution from Siebel. The center maintains databases with all customer information and provides the bank's management with constant access to up-to-date reports on customer records and transactions.